Vocational Placement Kit-BSB20215 Certificate II in Customer Engagement Certificate I Units of competency SIRXCEG008 Manage

Units of competency SIRXCEG008 Manage disrespectful

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and modify customer premises communications cabling: ACMA Open Rule ICTCBL323 Test cables and systems on customer premises ICTCBL301 Install

Units of competency RIIRIS402D Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-BSB20215 Certificate II in Customer Engagement Certificate I Units of competency SIRXCEG008 ManageA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.