Assessment Kit-SITXCCS016 Develop and manage quality customer service practices CPC Core units AVIB0002 Inspect and

Core units AVIB0002 Inspect and report on aerodrome serviceability AVIB0003 Inspect and report on serviceability of aerodrome lighting systems AVIB0004 Inspect and report on obstacle limitation surfaces AVIC0001 Drive on the airside AVIE0004 Conduct radio procedures in an aviation operational environment AVIF0034 Apply aviation work health and safety procedures AVIF0035 Manage human factors in aviation operations AVIF0045 Facilitate the safety of aerodrome works and works site access AVIG0002 Lead a work team or group in a controlled environment Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS402 Coordinate business operational plans BSBPEF301 Organise personal work priorities BSBSUS211 Participate in sustainable work practices BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

modify and verify coaxial and structured communication copper cabling UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers HLTAID009 Provide cardiopulmonary resuscitation CPCWHS1001 Prepare to work safely in the construction industry UEEDV0004 Install and modify optical fibre performance data communication cabling UEEDV0006 Install underground communication cables UEEDV0009 Select and arrange data and voice equipment for local area networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG013 Perform remedial massage musculoskeletal assessments

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCSOL305 Prepare growing media AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM305 Implement a plant nutrition program AHCNSY308 Maintain nursery plants AHCARB316 Perform pruning operations

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Assessment Kit-SITXCCS016 Develop and manage quality customer service practices CPC Core units AVIB0002 Inspect andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of