SCORM Compliant Package-ICTPMG611 Prepare a detailed design brief MSS The self-study guide contains references

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

and continuous improvement in learner engagement

Units of competency BSBINS603 Initiate and lead applied research FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry TLIE4006 Collect

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

SCORM Compliant Package-ICTPMG611 Prepare a detailed design brief MSS The self-study guide contains references* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.